Analytics

Salesforce on Monday announced the general availability of Service Cloud Voice. The company is also expanding its partnership with AWS to offer customers pre-integrated Amazon Conn... More

With choices few for a sports-starved world dealing with the ongoing pandemic, Amazon Web Services is making sure one of the few live competitive offerings out there is as entertai... More

Once upon a time, successful advertising was a question of artistic creativity and financial muscle. Hire a hot agency to produce a 30-second ad, spend a lot of money with TV and n... More

SAP announced that after only 50 days, the German government’s Corona Warn App has been launched and is available for download in Apple’s App Store as well as in the Google Pla... More

There’s often an astounding disparity between how brands think their customers feel about their products and services and how customers actually feel. Your operational data, such... More

Arrow International Media has signed a deal with GrayMeta. The collaboration will give Arrow access to artificial intelligence software, which will enable the company to log and ac... More

Amazon Web Services and the German Bundesliga will debut the first two Bundesliga Match Facts powered by AWS during tonight’s highlight match featuring Borussia Dortmund vs. Baye... More

In today’s globalized world, every business becomes another node in a long and increasingly complex chain. With partners and customers demanding higher efficiency and the competi... More

Salesforce Commerce Cloud CEO Mike Micucci says that they were hearing from customers they needed help. Salesforce decided to build four packages of services very quickly for custo... More

Digital analytics has become increasingly important as an integrated discipline in our design processes. Data analytics and user research have joined paths to offer a holistic view... More

“Like most business leaders, CIOs now have to rethink priorities, or at least reorder them, and we must reinvent ourselves now as virtual leaders,” said Adobe CIO Cynthia Stodd... More

German soccer club TSG 1899 Hoffenheim shows how software solutions can help develop talent. In SAP, TSG has long had a partner at its side to develop ideas together. As a result o... More

Verizon Media announced the launch of three new resources that developers and data teams can use to organize and better understand publicly available COVID-19 data. The resources i... More

For Technicolor, supply chain lessons from the recent past have helped the company brace for and respond to the current crisis being driven by the new coronavirus. Technicolor, a k... More

For many years — almost since the beginning of secure internet communications — data security professionals have had to face the challenge of using certificates, the mechanism ... More

MicroStrategy announced that Gartner has recognized MicroStrategy with the highest product scores in Enterprise Analytics and Embedded Analytics, in the "Critical Capabilities for ... More

Adobe spent $4.75 billion acquiring Marketo in 2018 and recently made what officials call one of its most significant integrations post-acquisition. The company announced an Adobe ... More

SAP and Goldman Sachs have joined forces to make it easier for companies to do business with the millions of suppliers worldwide on Ariba Network, where more than $3.2 trillion in ... More

Bundesliga International CEO Robert Klein and AWS MD Klaus Bürg explain how Amazon's cloud infrastructure and AI technology will create more data-led experiences for fans of Germa... More

Businesses have a chance to think about CX data with fresh eyes: Customer feedback can be gathered, iterated on, and influence revenue generation down the line. Their customer rela... More