Business
Illumio Updates ServiceNow App With Support for New York Release (MESA)
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Illumio announced an enhancement to its application for ServiceNow, available now in the ServiceNow Store with support for ServiceNow’s New York release, in addition to the London and Madrid releases.
Certification by ServiceNow is only granted to apps available in the Store and signifies that Illumio successfully completed a set of defined tests focused on Now Platform security, compatibility, performance, and integration interoperability. The certification also ensures that best practices are utilized in the design and implementation of Illumio with ServiceNow.
Illumio’s application for ServiceNow CMDB (configuration management database) offers enrichments to workload collections and labeling using the CMDB database maintained in ServiceNow. Customers can leverage their existing IT organization structure to power Illumio, streamlining the import process with greater accuracy and ease of use. In this update for ServiceNow’s New York release, unmanaged workloads can be labeled and used for writing label-based policies to provide better visibility in application communication. By providing a streamlined process for updating labels on the Illumio PCE using ServiceNow CMDB data as a source of truth, users of the Illumio App for ServiceNow will save dozens of hours on an ongoing basis.
“Historically, the process of labeling workloads within the Illumio interface could have taken hours, but through our integration with ServiceNow, existing information in the CMDB can be imported and labeled in minutes,” said PJ Kirner, CTO of Illumio. “We understand how important it is for an organization’s CMDB and Illumio to speak the same language, our updated app streamlines this process while leveraging existing naming schemes, avoiding human error, and maintaining consistency.”
