Infosys Study: Enterprises Begin Banking on 5G

More than half of enterprises say 5G will help with customer acquisition and generate new lines of revenue, and 90% of companies are actively investigating 5G business cases and defining use cases with ecosystem partners.

That’s according to a recent survey from Infosys Knowledge Institute (IKI), the research arm of Infosys, which conducted interviews and web surveys of 850 senior executives across 12 industries, looking to gather insights around the state of 5G adoption and identify 5G initiatives.

“State of 5G – The Road Ahead” found that nearly 60% of respondents said cost and effectiveness were top criteria for use case adoption, and 59% said data security was the top barrier to 5G adoption, beating out both talent and device readiness (57% each).

“5G holds significant transformation potential for both network providers and enterprises that will consume it. For network providers there are significant opportunities for network virtualization, AI and automation, while considerably lowering associated costs and enhancing delivery of network-based services,” said Nitesh Bansal, SVP and global head of engineering services for Infosys. “ For enterprises, on the other hand it unlocks significant value with the addition of use cases that were not possible without low latency and high bandwidth network coverage. Through our research we are looking to present a comprehensive view of the adoption and barriers in implementing 5G. The research also highlights relevant use cases that will serve as a ready reckoner for businesses looking to explore new opportunities in the 5G space.”

Maintenance of new 5G technology (47%) and defining a roadmap for AI and ML technology advancements (33%) were pegged as key challenges after implementation, and almost half of respondents said system integrators are playing a vital role in 5G deployment.

5G will massively transform mass machine communication, according to 50% of respondents, with 48% saying the same of ultra-reliable and low latency services, and 43% saying the same of enhanced cellular broadband.

For a copy of the report, click here.