Slack Debuts Enterprise Grid

Business communication tech company Slack Jan. 31 launched a new product, Slack Enterprise Grid, to help its larger customers better communicate across their organizations.

The enterprise-grade product has already been rolled about by several major Slack users, including IBM, PayPal and Capital One. Enterprise Grid promises to adapt to large businesses depending on how they’re organized, offering new, flexible communication structures that adapt to how teams collaborate. The service offers centralized controls to keep data secure, with administrators having a single point of management.

The service also integrates with other applications,” delivering information and better workflows right within Slack,” the company said in a statement.

“Whether physical or digital, our teams expect workspaces that empower them to communicate efficiently, connect and ideate easily, and build new products quickly — wherever they are — and Slack is a great example of how they want to work,” said Jennifer Manry, VP of workforce technology for Capital One. “With Enterprise Grid, Slack has preserved the sense of community, interactivity, and humanity of the workspace that our teams love, with the administrative capabilities we need as a larger enterprise.”

Enterprise Grid includes unlimited workspaces that cover departments, teams, locations and groups within organizations, and for individual users conversation channels, threaded messaging, voice and video calling are still included as well. The major difference with the new product is that administrators can now control permissions.

“For projects that involve multiple teams or departments, Grid provides administrators with the ability to create shared channels between workspaces whenever needed,” the company statement read. “These channels help teams share information with each other and make decisions efficiently, without exposing one team to extra noise or sensitive information that may be part of the other’s workspace.”

Grid also lets users connect Slack with pre-existing tech stack, and its App Directory covers more than 900 integrations, including Salesforce, IBM, Box, Adobe and GSuite.