Technology

 

A New Era of Emerging Technologies: Welcome to the Age of Intelligence (CMO)

If it wasn’t clear how critical customer experience (CX) is to business success in the digital age, Harley Manning, Forrester’s VP and research director serving CX professional... More

The Experience Economy: Five Ways to Thrive in 2020 (Genpact Blog)

As we enter the next phase of the experience economy, those that consider experience the North Star of digital transformation will thrive. Others risk becoming obsolete. Whatever i... More

RWE Chooses Avanade Tech to Prepare for the Future (The Record)

Energy company RWE is working with Microsoft partner Avanade to implement a new Microsoft Azure-based infrastructure and Office 365. The new system aims to help the firm compete in... More

Expert System Included in ‘AI-Based Text Analytics Platforms’ Report (SCN)

Artificial Intelligence company Expert System has been included in “Now Tech: AI-Based Text Analytics Platforms, Q1 2020”, a report by Forrester Research, Inc. The report is de... More

SAP, proaxia to Deliver an Intelligent Enterprise Solution for Automotive Retail Based on SAP S/4HANA (SCN)

SAP and proaxia are expanding their collaboration to serve customers in the vehicle and heavy equipment dealer business as well as the workshop service business. The next-generatio... More

Revenue Growth in a Digitized World (Chief Executive)

With a seemingly unlimited number of resources at their fingertips, today’s consumers are seeking a much deeper level of engagement on the part of companies as they navigate thro... More

DXC Technology Cites Digital Twins as Business Imperative for Enterprises Across Sectors (MESA)

DXC Technology cited digital twins as a business imperative for the next evolution of digital enterprises. Digital twins take advantage of the vast amounts of data from connected d... More

EY is Empowering Businesses With Artificial Intelligence (The Record)

Firm is helping clients accelerate their digital transformations through intelligent automation supported by Microsoft AI... More

As IoT Grows, so Does the Importance of ‘Thingonomics’ (Thrive)

The availability of small, inexpensive connected devices is creating rapid growth in the long-predicted internet of things (IoT). What unique challenges does IoT product developmen... More

CES 2020: Spotify Debuts New Ad Tools for Podcast Advertisers (AdAge)

Spotify is modernizing how marketers advertise on podcasts, introducing a slew of new tools at CES in Las Vegas that make the old medium feel slightly more new. The company is cal... More

Veritone, Evolphin Deliver Advanced, AI-Driven Media Asset Management Solution for Inter Milan (SCN)

Veritone and Evolphin Software announced that the Football Club Internazionale Milano (Inter Milan) is leveraging a robust, AI-driven media asset management system based on Veriton... More

DigitalOps: The Link Between Digital and Operations to Deliver Your Brand Promise (Genpact Blog)

Winning in business is increasingly about speed. How quickly an enterprise can deliver a great customer experience (CX) at scale separates the winners from the losers. You can find... More

How Blockchain Could Change How We Buy Music, Read News, Consume Content (ZDNet)

The modernization of the music industry - and the rise of streaming services like iTunes, Spotify and Pandora - have transformed the way people buy and listen to music and consume ... More

How Sony Protects Rights of Digital Creators Using Blockchain on AWS (Forbes)

Traditional approaches to managing music rights struggle to keep pace. Protecting the rights of creators takes on new urgency. Solutions that simplify royalty tracking and collecti... More

Study: Enhanced Features Can Boost Active Sports OTT Subs by Up to 24% (SportsPro)

Investing into enhanced features and functionality could bring a growth in active subscribers to sports streaming services by as much as 24%, according to a new report. Building on... More

3 Marketing Technology Trends That Will Shape 2020 (Skyword)

As marketing technology has proliferated over the past decade, its adopters have been left with two choices: either integrate all-in-one suites, risking poor performance for increa... More

Spotify Wrapped Isn’t Just a Personalized Playlist – It’s an App Download Blitz (Fortune)

Culled from data specific to each listener, Spotify Wrapped is a personalized playlist of the songs each Spotify user has listened to most over the course of the year. The playlist... More

Avid’s Audio Solutions Help SiriusXM Upgrade Jazz at Lincoln Center Studios for Live Broadcasts (SCN)

Avid announced that long-time customer SiriusXM Satellite Radio has upgraded its Jazz at Lincoln Center mixing and recording studios with Avid audio hardware and software solutions... More

Football and 5G: Connecting the Beautiful Game (Verdict)

Despite all the fanfare and hype, it’s fair to say that 5G hasn’t yet revolutionized consumers’ lives. While things like increased capacity, decreased latency, and network sl... More

Will Future Offices be Connected Through Apps? (Tech HQ)

Smart offices integrated with tech solutions are creating collaborative, connected work environments. ... More

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