Data & Analytics

Wipro announced the expansion of it’s Live Workspace suite of offerings, providing enterprises with an anywhere, anytime, any device digital workplace. This will allow enterprises to offer their employees a choice when deciding which tools enable them to be more productive, creative and collaborative.

This expanded capability from Wipro’s Live Workspace enables enterprises to design and deploy a corporate-provisioned employee choice program that incorporates Apple® devices within an enterprise’s IT infrastructure – a rising requirement, as more enterprises adopt or allow the use of Apple® devices by their employees.

“Customers are also looking for newer offerings which can bundle the end point hardware, accessories and workplace services, all together in a subscription model similar to the SaaS models, to reduce their overheads of asset and contract management, and sunk-in costs. Workplace outsourcing contracts are truly becoming technology agnostic and outcome defined opportunities,” said Kiran Desai, Senior Vice President, Global Infrastructure Services, Wipro Limited. “Wipro’s Live Workspace™ brings along user experience management and advanced analytics to move from reactive support to a predictive and preventive management model, and prides itself on being able to prevent incidents and carry out faster root cause analysis of problems to meet these enterprise needs, delighting employees and empowering IT.”

This service allows enterprises to order Apple® devices and have them distributed directly to employees with zero-touch deployment. The device policies and applications are configured over the air. From the initial power-on, the Apple® device is set up automatically without any interaction with the enterprise’s IT department, and it can easily be maintained and kept compliant with corporate policies thereby saving time, reducing cost and enhancing governance.

Employees can unbox their devices, power them up, securely gain network access, connect to email, personalize them as needed and be productive in minutes.

In addition to simplifying deployment, these new services allow enterprises to easily manage ongoing support for Apple® devices – providing OS management, software update management, an enterprise app catalog, automatic compliance, security updates, manage inventory and reporting. Users may also access a range of self-help resources, including password reset, chat, and expert training videos, as well as a service desk for Apple® devices all through Wipro’s Live Workspace™ platform.