Business

Dell EMC Launches ProDeploy Client Suite (HITS)

Dell EMC today announced the launch of ProDeploy Client Suite, enabling customers to deploy PCs with greater speed, less effort and increased control. With three different service levels, training and certification, customers have the flexibility to choose the specific service to meet their needs.

“Dell EMC is committed to delivering world-class services that provide customers with choice, flexibility and scale,” said Doug Schmitt, president, Dell EMC Services. “ProDeploy Client Suite furthers our tradition of continuous innovation by providing customers with new solutions that help them get the most value from their Dell technology. The suite’s powerful combination of expertise, automation and control empowers IT resources and gives end-users the ability to use their systems straight out of the box.”

IDC research shows that organizations partnering with desktop deployment providers can realize significant cost savings, deploy systems faster and deliver a better end user experience.2 With ProDeploy Client Suite, customers can trust Dell EMC and partner experts to lead all aspects of their deployment from planning, configuration and installation to data migration and knowledge transfer. Customers are assigned an engagement manager as a single point of contact to manage the deployment and receive access to TechDirect, a self-service portal for configuration and status updates whenever they want. Addressing needs from the simple to the complex, the suite has three offers that align to common deployment scenarios.

“Our differentiated services are a big reason customers buy from Dell. ProDeploy Client Suite provides IT managers the flexibility to outsource time-consuming deployment tasks that divert IT staff from more critical initiatives,” said Jeff Clarke, Dell vice chairman, Operations and president, Client Solutions Group. “They can now focus on delivering a great end-user experience and increase productivity by putting a fully- configured system in their employees’ hands.”